Política de envío
Digital Downloads
Digital products are delivered instantly and do not require shipping.
After completing your purchase, you will receive a download link on the confirmation page and via email.
No shipping fees apply to digital items.
Art Prints & Physical Products
Some of our art prints, particularly A4 size and larger, are produced and shipped directly from our trusted printing partners in Europe, the UK and the US, depending where the order is placed from. This allows us to ensure the highest print quality while reducing delivery times and environmental impact.
If your order contains multiple items, they may arrive in separate packages.
Customs & Import Duties
Orders shipped outside Spain, and particularly outside the EU, may be subject to customs duties, import taxes, or handling fees.
These charges are the responsibility of the customer and are determined by local authorities.
Order Processing & Tracking
Orders are processed as quickly as possible. Once your order ships, you will receive a confirmation email with tracking information (where available).
Please note that delivery times are estimates and may vary due to carrier delays, customs procedures, or peak periods.
Delivery Issues
Papel Bien is not responsible for:
- Delays caused by shipping carriers
- Packages marked as delivered but not received
- Incorrect shipping addresses provided at checkout
If you believe your order is lost or significantly delayed, please contact us and we will do our best to assist.
